Applicant FAQ

Great people who want you to be there and succeed.

All 121 experience. Just over 7000 hours. Just over 1000 TPIC.

Really want to get to know you. No HR games.

Great experience overall and blessed to have the opportunity to interview with them. Down side is they don’t pay for anything for the interview other than vouchers for cab to get the urinalysis completed.

I did not think I was competitive enough for UPS. Started comms with HR at 970 TPIC (ME FW Turbine). Then told me to email them when I hit 1000 TPIC which was a month later.

The only reason I got the job was because I met UPS at the WAIC booth. I never approached their booth until after I exhausted all the other majors and figured I would just tell them I used to work for them in college. What got me in the door
without internals was most likely my 1 year work history with UPS (preload package handler) and maybe my 3 years of Alaska
experience.

The interview process was very casual and professional. Standard sim profile was given. I was given a scenario where we had an indication of a fire in the cabin. Divert to CVG 30 minutes away where it’s clear or return to SDF where it’s right at minimums where you just departed. I chose return to SDF. Remember, you don’t have much time to be alive after a fire starts.

The HR process was after and it honestly felt like I was at a bar chatting with old friends. One retired UPS Captain and an active HR employee. Both were very friendly and made it to where I was not nervous at all. “Tell me about a time you had to divert or declare an emergency” was a question asked. Be prepared to answer “Why UPS?” and give your heartfelt answer and really mean it.

Really enjoyed the whole experience and everyone there is happy your there and helps promote a laid back atmosphere for the day. Couldn’t believe how comfortable they try to make the process. During the hr part they were like take your jacket off, relax, take a deep breath, and here is a bottle of water this is just a casual conversation between us and just be yourself. They were laughing along at my stories and were engaged the whole time which definitely made it a relaxed setting. Was the most comfortable airline interview experience I have had to date. Afterwards they explain what to expect moving forward and explain if you are placed in the pool it is a competitive one so be prepared for IF you are pulled for a class it can happen fast. A few days after the interview I received the email confirming being placed in the pool. Now just hoping to get a class date.

Most of the interview was as posted previously. Started with the simulator, I got the 757. Then about 2 hrs with 1 HR person and 1 retired Captain. In the building at 8am done by 11:30. I would say it was friendly and efficient.

Casual get to know you atmosphere.

All Bomber PIC. IP/EP.

Began the morning early (0600) in the 757 simulator. Reviewed profile with the instructor, then had 15 minutes to review pitch and power as well as a few other 757 flight characteristics. Profile: Climb rwy heading to 5K for area work. included 30 and 45 degree turns, slanted S (30 degrees bank, 1000 ft climbs and descents) followed by vectors for ILS 35L at KSDF. Was asked simple endurance question: Weather below minimums, you have 30K fuel and your alternate is 30 minutes away. Normal burn is 7K/hr. How long can you hold before you need to divert to alternate and arrive overhead with 7K? Performed go-around from first ILS, during go-around given indications of a cargo fire. Do I continue the ILS or divert to CVG (which is VFR)? I chose to perform a course reversal and land 17L. Additional crew member actively trying to talk me out of it and divert since I had gone around on first ILS. When asked I stated I was willing to continue below minimums to land since I would only have ~7-10 minutes with the cargo fire before crashing. Made the full stop landing, sim ride complete (full motion/visuals — weather was at mins). Make sure you talk through what you are doing and what you are seeing — use additional crew members to perform tasks if they let you (did not allow for that in my case). Following it you will debrief yourself. Be humble and be honest. I was asked if I could do it all over again, what would I change or pay more attention to. I said I would have paid more attention to the pitch/power settings for slower airspeeds and different configurations — like I said, 757 is very pitch sensitive!

Following the sim, taken to interview room for interview with another Capt and HR (lasted about 2 hours). Made me feel very relaxed. I drank not one, but two bottles of water 🙂 Very few questions about my logbooks (brought copy of my USAF Flight Records Folder). I had made a spreadsheet for PIC/SIC per aircraft which was useful since the UPS application did not print properly (the HR rep said this happens frequently) so I needed to fill it out again — just used my spreadsheet. As long as they can verify the hours in a logbook, you’re good to go.

Questions:
They introduced themselves first and then asked me to tell them about me.
Asked about my resume — various assignments, what was my most rewarding job, why did I chose my the schools I attended. Asked me a bit about my degrees.
TMAAT you had a difficult student and how did you handle it?
TMAAT you had a co-worker that wasn’t following the rules and how did you handle it?
How would you handle a crew member who isn’t following rules/procedure? How would you handle it if it could impact safety of flight?
Have you ever made an input during your career that led to an ops change and/or improved the safe operation of your aircraft?
Have you ever flown fatigued? How did you handle it? (I emphasized that while it is not ideal, knowing your limits and communicating your level of fatigue to the other crew member is key).
Why do you want to work for UPS?
Tell us what you know about UPS. — I did not have a lot of details. I read Big Brown and follow UPS on Twitter for company news. But did not use any of that in the interview. Was able to carry on conversation with what I knew on way to sim and during time in between sim and interview. I don’t think they want this part to be rehearsed or memorized.
What would you do if you didn’t fly for UPS?
Do you have applications in with anyone else? Yes – American and United

We had a lot of conversation about my masters thesis and volunteer work. Be ready to talk about yourself and what you can bring to the company. They really want to get to know you, not rehearsed answers. Stay relaxed and do not get defensive. They know we are not perfect! Be ready to talk about failures. I have a failed check ride. All I was asked was “Have you ever failed a FAA or military check ride?” I said yes, they just wanted highlights.
Great people, great company, great experience! I was offered the CJO the next morning.

They asked me the day prior if i could come in 3 hours earlier than planned. Interview was relaxed. They go out of their way to make you feel comfortable. I would say that anyone of average flying skill should have no problem with the sim. Hand-fly a few approaches at your current job and you will be fine. They did ask how i am able to maintain currency flying fighters and the airlines at the same time. The only questions i got that i hadn’t heard of previously were “How would you deal with a delay exasperated by cultural differences in another country” and “What would you say the next frontier is for UPS”. They gave me the notification that i’m in the hiring pool by email 4 days later. The other gentleman i interviewed with got the thumbs up 2 weeks later. They did not hit on company specifics too hard as i think they realized i was knowledgeable. Study materials included – Big Brown, Leadership Lessons from A UPS Delivery Driver, The Package King, Latitudes Radio Podcast, Earnings Reports, Wikipedia, UPS Press Room Website, YouTube Videos on WorldPort, and more. I flew to SDF a week prior to chat with pilots, observe the operation, and see the crew facility. I would recommend if you have time. Stay up all night and you’ll get an idea of the fatigue you will undoubtedly feel every now and then with UPS.

Sim was straightforward. Interview was HR and personal questions – no technical questions

Just over 8,000 t/t, Just Over 1000 121 PIC.

Standard 757 sim profile, logbooks, HR interview.

Overall smooth and friendly environment. From the time you show up for the sim to the turning in of paperwork and fingerprinting is very fast and efficient. The previous ride reports are accurate. No stump the dummy, just looking for honest answers and testing out your personality traits. Think of it as more of a conversation. We started walking down my resume and then went all over the place from there. I used ECIC and it was helpful in regards as to how to collect your thoughts but they don’t want to hear ‘canned’ answers. They will tell you that and ask if your prepped who you used. I interviewed and two weeks later got the pool letter. Got a phone call for a class date 2 weeks after the pool letter.

Military and Part 91 experience

They were all very nice. I interviewed at SWA & DAL and I thought this was my worst performance: 1) I had to excuse myself after the interview started to go to the bathroom due to an excessive cough, 2) I forgot to put my phone on vibrate and of course I got a text in the middle of the interview and 3) I forgot the college transcripts they requested (had it overnighted using UPS so had it delivered bu the end of the interview. Despite all that, they hired me and offered me the job on the spot. I started class 9 days later. The sim profile is as reported on ECIC website, although I didn’t get any warmup. I got asked what I would do if cargo on fire and I don’t break out for the landing. Would I divert or continue to land? Explain your thought process.

Interview experience is great, everyone is amazing there. My show time was 6am. My sim instructor showed up a little after 6. Just wait outside the door and they will come get you. No need to call the number posted on the door. Sim ride was as planned. My only comment is try to be relax. We laughed on multiple occasions and he commented that it was nice to hear someone laugh. It felt like he was thinking, he would be great to fly with on the line. When on break between sim and HR portion, say HI to everyone you see, start a conversation. HR portion was as previously briefed in other ride reports. It is truly a Tell Us About You interview. Questions will stem from your experience and your story/answers. Your words will guide the conversation. Also, know UPS’ history what UPS does besides package delivery. From myself getting the CJO tells me they are looking at the total interview. Try not to sweat it if you think you may have answered a question “wrong.”

SIM portion was the 757. As previously briefed here. Personal interview was also pretty much as published here. Everyone was very warm and welcoming, they really want you to relax and just be you. Read all of these trip reports, read Big Brown and have a great interview!

Incredible experience. I felt the entire time that there were no games. During the whole process they wanted to get to know the real you. This Ride Report will mirror the ones that have been sent up before. UPS wants to make sure you are a good fit for their company since they are a little different than the others.

Big takeaways: 1) Do a job fair, 2) Have internal recs if able, 3) Prepare appropriately (RST Hogan and read Big Brown) and be yourself at the interview

With that: I received the Hogan about 3 weeks before my interview. I took it and passed 2 days later (thanks to RST Hogan Prep), got an immediate call to interview 3 weeks later. I showed at 0600 for the interview. I stayed at the Holiday Inn which was a short drive (3-5 min max). You can take the 0600 shuttle from the airport or drive. It’s simple to get to. I was met outside by Mark who was very friendly and tried to put you at ease immediately. You’ll walk in, receive a visitor badge and then proceed to a briefing room. Mark gave me an outline of the day, show me the simulator binder (including pitch/power settings) and walked through the profile (giving some footstomps along the way). He then took my paperwork and left me alone for about 30 minutes to study. We proceeded to the sim and the profile was very similar to the other reports. He asked me to give a CRM/Takeoff brief, climbout to 5K, 30 degree turns, 45 degree turns, descent, downwind (given the holding problem detailed below), ILS to missed. At that point he puts the sim on freeze and gives the fire/smoke in the cargo compartment scenario. He will pressure you a little bit to divert to Cincy but land at SDF (even if it’s 0/0 vis)! Then he cleared up the weather and let me do a VFR landing (not graded). After the simulator they drop you off in the break room for about 20 minutes. After that, Frances and Warren brought me back to the same briefing room for my HR interview. Completely personable and professional. They state from the start they don’t want canned answers. Be honest with your answers (I did ECIC and admitted it up front). You lose points for lying and not being yourself. I’ll be more detailed in HR specifics below. After the HR interview, someone will take you over for fingerprints and then you’re done. I was out of there at 1030L. I received the CJO via phone about a week later.

The sim was standard, climb straight out to 5,000 and maintain 250, 30d turns level at 250, steep turns level at 250, 30d turn at 1000 fpm descent at 250 to 3,000, vectors for an ILS to a missed, fuel burn question about how long you can hold (30k, need 6k, 30 mins to CVG, burning 8k/hr, how long can you hold), then cargo smoke detected what are you going to do (fly to CVG or return to SDF), then a visual to land at SDF and you’re done.

For the HR, I had one pilot and one HR lady. They gave me their UPS history, then asked me to tell them about myself. Gave them my life story then she asked why UPS? She wants more than just awesome pay and benefits, talk about the culture and reasons why you’d fit in and what you like about the company. What do you know about UPS? He then jumped in and asked about a time I had a CA out of SOP. How did I handle it? When have I violated an SOP? What do you do if there’s one you disagree with? He gave me the scenario of straight off IOE, flying with a senior CA, we’re a little high and 40kts fast, 10 miles out, what do I do? (I make the calls to point it out) Then he says “no worries I’m correcting.” It’s clear, you get to 1,000 feet and he’s still a little high, 20kts fast, what do you do? Call for a GA. CA says, “no need I’ve got this.” What do you do? I said I’d call for it again and push the radio button and declare we’re going around forcing his hand, and tell him we can discuss it on the ground. Then explain to him no accident investigation has ever faulted a crew for going around when they shouldn’t, the same can’t be said in reverse. She asked what they should expect of me as a company? She then built the scenario that I’m with a CA that says “they’ve got 5 minutes to finish loading and then the CBA says I can leave and go back to the hotel. At 5 mins he grabs his stuff and walks out. You’re still legal to fly and not forbidden in your CBA, what do you do? I call CS and see if they can make it work so we can still serve our customers. I’m not going to hurt our customers as a tool for negotiations. She asked if there was anything that gets on my nerves? What would I say is my biggest fault? If they brought her in, what would my wife say? Then she said, “OK, so I have a giant stack of resumes of qualified pilots on my desk, why should I choose you?” Lastly, she asked what base and aircraft I would prefer, and followed up with what if you get ANC 747 or ONT? I just said “bases aren’t tattoos. I’ll deal with it and look forward to when my seniority can hold what I’d prefer.”

Was great. I enjoyed every bit of the interview.

Nothing new. Here’s my experience.

Frist off. If you stay in the holiday Inn recommended by UPS invite letter, there are a TON of places to eat within walking distance. A Dunkin Donuts and Waffle house are also close if you want to get up too early and get decent coffee. The hotel has breakfast first at 0600, which is too late. You don’t need a car, just take the shuttle from the airport to the hotel, and then UPS will take care of the cab from UPS to the Terminal.

If you take the Holiday Inn shuttle, I recommend you do, make sure to sign up at the Hotel front desk the night prior to make sure they know about you. It takes no more than 5 minutes to get to UPS training center.

Day started at 0600. First they collect your paperwork. You bring what they ask and that’s all they need.

Next is the Sim. I got the 757. I got to choose right or left seat, chose right, as I am used to throttles on the left.
I have zero experience with a large jet, no sim prep, so I thought it was tough. You get time to study pitch and power, use that time wisely. Then you get a few minutes to get a feel for her, then it’s the sim profile. Takeoff, climb to 5,000 feet. Turns 30 degrees, steep turns 45 degree. Turn to downwind then a math question. 30K on aircraft, buning 8K per hour (total) and Cincinnati is 30 min away, must land with 6K. How long can you hold. (2+30) ILS, I was high so I went around. RESET to final, another ILS, missed approach. Fire in the cargo compartment. Land at Louisville! Weather is at Mins 200 feet. Be sure to talk to your other crew member (she was NO help surprise, surprise) so just make the call and then it’s over. Land VFR at night, for fun, not graded.

Super positive experience from beginning to end. UPS conducts almost all interaction via telephone instead of email so be ready for that. Arrived at the training center at 6am and was met by a management pilot at the door. Handed out a security badge and was immediately taken to a room where I handed over all my paperwork and logbooks (separate copies from your originals). I was given a binder with some basic information on the A300, but instead of studying, was given a brief by another management pilot on the sim profile, some basic pitch/power settings, and then off to the sim. I had zero experience with heavy jet aircraft and did not pay for sim training or prep. The management pilot had me give my pre-takeoff brief, execute a takeoff (he made all the callouts), and level off at 5,000 feet. Did 30 and 45 degree turns, climbs and descents, vertical S and then vectors to an ILS. I got into a localizer PIO at 500 AGL and went around and he seemed to like that decision. Set up on 7 mile final for another ILS that went much better and then flew a missed approach. Ended with a visual landing. Sim was one hour. If I had to do it again, I wouldn’t change a thing. I don’t recommend sim prep since they are simply looking for how well you can adapt and maintain a solid instrument cross check.

After the sim, I was taken to an interview room where I spent two hours with the management pilot that met me at the door and an HR representative. They were super friendly and spent about 10 minutes introducing themselves and emphasizing that were just 3 people sitting at a table having a conversation. They made it clear that they didn’t want to hear canned answers and wanted to get to know the “real” me. It was a very positive experience and the 2 hours flew by. They ended with some HR scripted statements about post interview expectations that were no surprise – you’ll hear something in 10-14 days and if successful, placed into the candidate pool. I received the CJO via telephone the day after the interview.

Pretty laid back overall. Did the sim first and HR after. Started at 6:00 am and was done by 11:00.

Corporate, international, jet, turboprop, program manager, check airman

As previously (and very well) briefed. One interviewer really dug deep on the unstable approach scenario, to the point that the 17 year Captain insisted on “showing you what this airplane is capable of” on subsequent days of a hypothetical four day trip.

It seems like everyone that interviews at UPS gets a different interview format or questions. It’s not like FedEx or Delta where they ask the same questions. So with UPS you really need to know all about yourself, your background and what you know about UPS.
When i first walked in the building Mark was there to greet me. Super nice guy! We sat down and talked about the days activities and he gave me the sim profile book. He asked if I had done any sim prep and I told him that I did with Adam Hughes. He was pretty adamant on if Adam gave me the scenarios. I told him no as i’m sure they change. He then left me to read it for about 5 minutes. Let me be honest DO NOT get too worked up about the needed deg of pitch and N1 settings. It seriously messed me up in the sim because I would focus too much on one or the other and forget my scan! Just fly the airplane and do whatever is necessary. I don’t fly my own airplane by memorizing the deg of pitch and N1 settings so I don’t know why I did it here and after we were done with the sim I thought it cost me the job because i made a few mistakes. Mark does a good job by making it pretty busy in the cockpit with the constant airspeed decent and turn to join the LOC while at the same time giving you an emergency. It’s all about the SCAN! Don’t get too worked up with the emergency that you forget to fly the airplane. At the end of the ride he asks you how it went and where you messed up. Be honest and give yourself an honest grade.
After the sim I waited in the lounge for the HR session. This was a very laid back interview much like FedEx. They just want to get to know the REAL you. Not the fake scripted you. If they sense even the slightest bit that you are reading a memorized script they will stop you in your tracks and ask you a question on something else. I had a beautifully memorized 5 minute long intro that i learned from ECIC. But they interrupted me several times and I never did finish the whole thing. They really dive into your past and ask all kinds of questions pertaining to you and your background. There were no WWYD scenario type questions for me. Just what do I know about UPS and what is Logistics and Supply Chain Solutions? What is my current commute like and what would my commute to ANC be like if I get based there? (Hint: they want to know that you are a responsible pilot and commute in early for your trip so that you are well rested) Why UPS and not a major airline? What is your support system? What questions would my wife have for them if she was here? How am I going to deal with the night flying?
The interview was about 2-2.5 hours long and we honestly spent an hour just talking about Why UPS and Fatigue Management. They kept asking me the same questions over and over that I thought oh boy I failed this. But I guess they just want to know that you truly want to work there and not leave them after 6 months because you got hired at Delta or wherever…
After the interview they tell you that you will hear from them in 2 weeks if you passed and will be placed in the pool. Those were the longest 2 weeks ever!!!! I honestly didn’t know how i did in the interview but was so happy when i got my pool letter. But you can’t let yourself get too excited because the problem with the pool it is no guarantee that you will be hired. If someone scores higher than you then they will go to class before you even though they interview after you did. I don’t understand why UPS does this but oh well…

I interviewed with Fed Ex and Delta and this was by far the most laid back and comfortable experience. I was the only one interviewing that day so it was all about me, not one of 15. I did the 757 sim with Mark and the HR interview with Mark and Warren. They were not adversarial like at Delta when going through my records and transcripts. The sim lasted an hour and the interview was probably less than an hour. Got fingerprints done at the end and was out the door in less than 4 hours. Very impressed with the hiring experience.

Same as described by everyone else. Met another dude in elevator at the hotel and gave him a ride to and from, but really only saw glimpse of him during the process. There was actually a guy who went before us who arrived at 0400. We were at 0600. A300 sim (glad I spent money on a 757 sim a few days earlier…but I was actually really glad I did…very transferable to my sim. A300 is pitchy and powerful, watch PIOs. Did sim with Dan Sherlock, HR with Capt Perryman, Waren Zohler and a new HR lady training with Waren. Very positive tone for interview. Here is a little about us…walk me through you. Used resume as a guide, but went from first flight as a kid to here to today. Asked about UPS as a business and use a technique someone told me to imagine a small business who want to sell something, they can go to UPS business to set up a plan, get a manufacturing plant chosen, UPS capital to buy tools, UPS Logistics to box, ship wearhouse…IT for a store front…to someone’s front door. I think I covered every aspect of UPS and didn’t receive another question about big Big Brown. Capt Perryman then asked me my only stern question. Don’t thing being mean is natural for her and asked what if she was doing stuff on standard all trip and finally wasn’t stabilized and telling me it’s going to be ok, just trust her. I tried to work with her as the FO, but ultimately told her to go around, she said no so I told tower we were going around. She said how do you think that downwind leg would be. I said ackward. My bro who is finishing up Jo’s first year said they just dinged a tail recently for that exact scenario so I must have chosen the correct courses of action. After that she was back to super friendly. Told some war stories about the A-10 and being a BALO. Difference between passengers and packages? Point A to B safe, no real difference for flying. How to save money? Pull it back if early. Did you ever save any money? Yes, told story. If I asked your wife, what would she say you need to improve, besides your ugly face what would she say? At the very end Waren asked me a riddle (I hate riddles and gave up very quickly)…a dad brings his son on to a plane early. FA asks if the kid wants to see the cockpit…kid goes up talks to the Capt and FO. Returns to his seat. Capt leans over to the FO and says “that’s my son!” Who is the Captain?

Great experience from start to finish. Received a call for the phone interview which lasted approximately 15 minutes. Discussed my interest in UPS, brief review of my resume, asked what my family would think if I was assigned ANC, and told me to expect the Hogan in a few days. I took/passed the Hogan then received another call two days later to set up an in-person interview. I could have interviewed two weeks later but had a schedule conflict so it was three weeks from Hogan to interview. The interview started at 0530 with a brief overview of the paperwork they request and then 10-15 minutes of 757 pitch/power review. As described in previous trip reports, they want you to succeed and work very hard to make you feel relaxed. I did not do any sim prep and had not flown the 757. The profile was as described in previous reports (takeoff, area work, ILS go-around, fuel math, CRM scenario, then VFR final for landing) and straightforward. The sim was busy but fun. After the sim (approx. 1 hr), I waited in the break room for about 30 minutes then met with one HR rep. and one Mgt Pilot for the interview (2 hrs). The interview started with a review of my resume with several questions along the way to discuss items they were interested in (International flying, leadership experiences, people I knew at UPS that I had flown with, etc). Similar to previous trip reports, it felt more like a conversation then what I expected of a formal interview. I was asked about important UPS dates and UPS’ lines of business. I would recommend reviewing UPS press releases and monitor UPS social media (Facebook/Instagram) for recent events. I also read Big Brown. I was asked about my leadership style, a time I experienced failure and how I overcame it, and discussed a time I had to provide criticism to a subordinate. I was asked if I will have issues adjusting from 20 years of being at a military pace/lifestyle to being a line FO. We discussed the importance of SOPs and CRM and I was given a CRM scenario that required me to work through a fairly simple abnormal system issue and coordinate with crew and company to determine the best option for the aircraft and cargo. This was less about the system issue and all about how I would coordinate/communicate. I was asked how I adjusted to night flying, dealt with stress, and if I tended to stay to myself on layovers or liked to get out and see things. I was also asked to rank order the domiciles. After the HR portion, I waited for fingerprints then was finished. The process lasted for approximately four hours. I stayed with a friend and had no issues getting to the training facility that early. They gave me a couple of bottles of water along the way, I took a protein bar but there are vending machines in the break room if you need something in between the sim and HR portions since it is an early go. Again, everyone was extremely nice and worked to put you at ease to try to get to know you. Great experience and I’m excited to have the CJO, ready to get started.

Awesome and efficient process. I felt that truly wanted to get to know me as a person and to see if I would fit into their culture.

Received a email the day prior from Mark Kurtzahn with a time to report. I showed up at the training center at 0530 am and Mark came down and let me in. First thing up was documents and logbooks. He collected everything I had brought with me, and told me a little about himself and how long he’d been at UPS. He showed me the book with sim instructions, power setting and pitch etc. Then left me for about 15 minutes to study the gouge. Mark returned and we walked over to the sim. I did sim prep in Miami through Adam Hughes, and it really paid off. I want to reiterate that they want you to do well and will give you every opportunity to do so. It’s a really fun experience, even with the interview day stress. Mark is a great guy and excellent seat support. The profile that is out there is accurate, however they know that the gouge exists so expect some small changes.

After the sim I walked over to the break room with Mark. He bought me a cup of coffee and left me on my own. Frances Perryman stuck her head in to say hello while she was headed to review my logbooks and papers. I was then met by Warren Zoeller, of HR. He walked me into the interview room and we had some small talk while we waited for Frances. A few minutes later Frances and Warren sat down with my resume and we began talking. My interview wasn’t exactly what Id prepped for. It was an informal discussion of my resume, and during that time I had a chance to tell some flying stories related to the discussion. I started with a intro, which was interrupted several times, and I think they do it to see how you will react(don’t get annoyed and thrown off by it..roll with it). I was asked a few direct questions as well. What are the qualities of a good leader. I used it to describe how I led, and used examples of my leadership to describe a good leader. I was also asked the following: Ca is flying, “knows the airplane” and wont be stable by 1000. What do you say/do? Go around if not stable by 1000. Frances says that only 1% of people not stable go around, and will talk to you about that. I had a good story to follow that up with where I told a ca that It wasn’t going to work and suggested the go around. She liked that. Tell me the important dates for UPS. I ran down from 1907-1999 when they went public. And everything in between. Where do SOP rank on your list of priorities and what do you do/say if you are flying with a ca who doesn’t want to follow them. CA is being rude and mean to a cleaner in a foreign airport. What do you do if any. Its all about diffusing the conflict and preserving the brand. This is a get to know you interview. It’s the people who don’t open up and share their lives with them that I feel like don’t get hired. So be your best you, be open and friendly. Don’t talk toooo much. And have fun. Warren had a few other questions about UPS for me. What other lines of business does UPS have(logistics, end of runway warehouses, ups capital, ups store, etc), and why are those important—they put packages on the planes. Frances asked me in a perfect Sean world, what base and aircraft would I prefer. I reiterated that I knew the industry, reserve, etc and would go anywhere and fly any aircraft as long as it had a brown tail.

I read leadership lessons of a ups driver, and big brown. I suggest you do as well. I was able to use quotes from the books, by the author and Jim Casey to illustrate my point. They really want to make sure you stay at UPS, so make sure you drive home the point that UPS is your dream job, and UPS is the best place to work for all of the reasons that you know.

The day ended with fingerprints.

I received a call from Frances Perryman the next morning with a class date. Im super excited and ready to bleed brown. Be yourself, smile, laugh a little. Because they will do the same. I was not my best in a lot of areas but I killed them with my personality. Good luck. Total interview was 4 hours long from start to finish.

Stayed at Holiday Inn at UPS rate. Started with B757 sim and then almost 3-hour HR interview. No sim prep.

All three companies are top notch and do everything they can to relax you during the interview. They all let you know that they want you there and truly want to hire you. I got the Delta CJO first, so going into the UPS and FedEx interviews there was not as much pressure.

SIM check lasts about an hour and is done prior to the HR portion. All hand flown raw data. CRM and Depaarture briefing, TKO, climb to assigned altitude, maintaining heading, alt and airspeed at all times within +-100’/10kts/10degrees. 30 and 45 deg level turns to headings both directions, constant speed and rate descents with turns to headings, fuel holding problem while Busy with other things as a distraction, vectors to hand flown raw data ILS to minimums to a missed and then another hand flown raw data ILS to a landing. Done. Takes about 1 hour. If you always fly with the Autopilot on, start hand flying now to brush up your hand flying skills and scans.

Very laid back interview. SIM was rough. I walked out exhausted and feeling somewhat defeated. I was off on altitude by nearly 200ft twice during the SIM and overshot a heading by a good 15 degrees. Always correcting. I was hanging on by the tail and even went around on my first ILS. I was always fighting to correct and kept a good attitude. I did a lot of things well and made a few mistakes. I graded my overall performance as a “C.”

Flew the 757 sim with new glass cockpit. Did not pay for any sim prep. I came from only turbo prop background (C-130H) so it was very new avionics for me and first time in a jet sim. I was off a couple times up to 200’ but kept fighting for 0.

Sim building is definitely on the older side.

Seem to be moving fast now. A week after interview I received pool email and another week later got CJO. (CJO 2 weeks after interview)

A little nervous for the sim portion of the interview as I have never flown the 757 or 300 beforehand. The sim evaluator does a great job trying to relax the nerves a bit during the brief. Goes over everything you will need to know before jumping in there as far as basic power and pitch settings and what exactly you will be doing. I was put in the A-300 sim that day the profile went as expected. The plane flies pretty stable and quickly you adjust to the new airplane and it’s instrument scan. The plane is heavy roll wise but pretty sensitive pitch wise. After the profile is complete you go back downstairs and wait for the hr portion of the interview.

Interview process was very enjoyable and I felt very welcome to be in their house, they really try to make you feel at home as much as possible. From what I saw they don’t interview very many people per day, so it’s a very personalized experience as you may be the only interviewee that day. Very enjoyable!

in the question above regarding volunteer work in the application, there is no place for that in their application, but volunteer work was in my resume. I believe it helped.

No history questions were asked, but interwove what I knew into conversation. Very laid back in the sim and HR portion, felt like a conversation you’d have in a coffee shop setting. Standard TMAAT questions, did discuss my time being on the lower end as well as how much international I’ve flown

Stay calm, drink the water, be yourself.

In the hiring pool for 2 weeks now. Still waiting for an interview date.

UPS
Read Big Brown. The UPS website is also a great tool.

RST Hogan prep is a must. I got the 757 sim. I did not prep for the sim and flew it ok (I have a heavy background). The sim pitch and power are spot on so just study the gouge they give you. They ask you to grade yourself and what you would have done better. I would say personal preference on the sim prep. Could get the A300 or the 757. Your sim pilot may or may not be the same pilot that sits in on your HR portion. Seems to vary.

Sim portion was as advertised. My instructor was unemotional. Instructor wants to see you initiate the go around if you get unstabilized. Standard instrument departure which I over rotated. 30 and 45 AOB turns. ILS to missed. Fuel problem. Another ILS and land.

I used this service because I heard about it from talking to friends at FedEx which is my top choice if I am fortunate enough to get an interview. I used RST to review some navigation topics and chart review for the UPS sim and to prepare me for FedEx. I would like to continue to study on RST if that is possible in hopes that I do get a call from FedEx.

USE RST HOGAN PREP! I feel I wouldn’t have passed if not for it.

Be sure you’ve studied up on UPS’s history and that you know about their operations aside from package delivery. Be able to talk about supply chain logistics. Study their website and be well versed in what they’re doing and recent news.

Do not under any circumstances indicate you might leave your current employer without the required notice they ask for. I Know someone who said “I can be here tomorrow if you need me to” and he wasn’t hired.

All the previous gouge is spot on!

Highly recommend the RST Hogan prep. I probably would not have gotten the interview without it.

I had the 757 sim. Didn’t do any prep but did ok I guess. Emergency was fire in the cargo area after going missed due to low ceilings with wx getting worse. Alternate is VFR 30 min away. WWYD? Evidently the training now is that the airplane is going to quit flying in 15 min max. Most people say to stay and shoot CAT 3. If no CAT 3 then fly it down to the runway on ILS below mins but land no matter what. Best of a bad situation.

Hogan Prep is a must.

Do the sim prep with Adam. Yes it’s a lot of money. But ask yourself how much do you want this job? I am a current and competent pilot and it helped me immensely. At first i figured it was not needed and that I would just hand fly my airplane more when i’m at work. But the thing you have to realize is the scan. The scan is totally different and that is what will mess you up.
Also read the book Big Brown by Greg Nieman. Your library might have it. It will give you a wealth of information about how UPS came to be today. I heard some people are asked questions in the interview about the founders and important dates, although I was not, but if you read this book you’d have no problem.

I firmly believe I wouldn’t have gotten the interview and CJO without the RST Hogan prep. I had many questions answered differently that were probably deal breakers that Tito explained to me what they are looking for. Passed and got the call to interview about a week later. I don’t recommend winging it, do the prep! This is a multi-million dollar career! Showed up at 0630 and met Mark. He is a big guy and very nice. We went over the 757 sim profile to include pitch and power settings. He then gave me about 10 minutes to review and then into the sim. The profile is as previously discussed in prior trip reports. Takeoff 17L climbing left turn. Did steep turns, 30 and 45 degrees each direction. Slow and steady! I found the 757 throttles do not have much discernable movement. It just takes a little pressure to increase or decrease power by a few percent. While straight and level, did the CRM emergency. Cabin Fire. Cincinnati is 30 mins away, 20 mins with max airspeed. Did a public math problem on how much time we could fly with 30K of fuel, burning 6K/Hr and land with 10K. Got vectors for the ILS after that. I thought the plane would descent with 2 degrees NH but it didn’t so I got behind and was about a dot high until about 2-3 miles out. Then stable on short final but was sent around for him to monitor the go-around. After that, Mark asked if there how I thought the sim went and what was good, bad and what I would do differently. He asked what grade would you give yourself? I said a B as I was behind on the GS but did fairly well on the rest of the profile. Also asked what grade would I give myself if I performed like that in my current aircraft. I said a C. I would expect to fly better in the plane I am current in, being my first time in the 757, I think a B is pretty fair. I said I would want to do another ILS so we did one in VFR conditions to a full stop. The 757 is a smooth plane from what I can tell. I was leaning towards the A300 but I’m sure they are all smooth and I’d be happy flying any brown tail.

As I previously stated, the interview felt more like a conversation than I expected. All UPS HR personnel I met were very professional, friendly and I felt they wanted me to do well. They spent a bit of time talking about their time at UPS and why they liked being there. Relax, be yourself, and smile. Very good experience and looking forward to starting training.

Everything I have read here about the interview was true. They want you to succeed & do an outstanding job putting you at ease. For the sim, I got some instruction on how to fly it & then took about 30 minutes to chairfly those instructions & memorize the pitch & power settings. Once in the sim, there was some minor coaching, but overall it was pretty fun experience. The interview was also pretty laid back- just trying to see if I was a dude they wouldn’t mind hanging out with on a trip/was a guy who wouldn’t embarrass the company or leave to go somewhere else.

If you can jump seat on a UPS flight into SDF, I recommend you do so.

Be yourself. Its a great experience.

Simulator prep. I currently fly and I felt fine not getting sim prep, $1600. I am glad I skipped on the sim prep. It is mostly a CRM exercise and basic air work. All I had to do was manipulate the yoke and throttles and do CRM. The PNF did the rest. This might be the same experience for everyone. I made it clear that I am a fighter pilot with zero experience with aircraft like this and the interviewer put on the kid gloves and made sure I fully understood the cockpit layout, how to sit in the seat and use the armrest, and where to look for basic info needed to fly the jet. She was super courteous and accommodating.