About UPS
About UPS
Study the core values and mission. UPS interviews often focus heavily on how you align with these enduring beliefs.
Our Enduring Beliefs (Values)
- Integrity
It is the core of who we are and all we do.
- Teamwork
Determined people working together can accomplish anything.
- Service
Serving the needs of our customers and communities is central to our success.
- Quality & Efficiency
We remain constructively dissatisfied in our pursuit of excellence.
- Safety
The well-being of our people, business partners, and the public is of utmost importance.
- Sustainability
Long-term prosperity requires our continued commitment to environmental stewardship.
- Innovation
Creativity and change are essential to growth.
Our Enduring Beliefs (Values)
What We Seek to Achieve
- Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do.
- Maintain a financially strong company—with broad employee ownership—that provides a long-term competitive return to our shareowners.
- Inspire our people and business partners to do their best, offering opportunities for personal development and success.
- Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.
Enterprise Strategy
1. Create Value
For customers using our superior portfolio of logistics capabilities.
- Demonstrate how the power of logistics can create a competitive advantage.
- Offer products and services that expand access to global markets.
- Configure our broad portfolio of solutions for targeted industries.
- Offer industry-leading technology that simplifies business processes.
2. Transform
Continually transform to strengthen our leadership position.
- Deliver an exceptional customer experience.
- Apply marketing and sales excellence to drive profitable growth.
- Enhance performance through quality, efficiency, and technology.
3. Invest to Grow
Accelerate growth in key markets and new opportunities.
- Accelerate growth by leveraging our global network and scale.
- Build our infrastructure and presence in key emerging markets.
- Expand our offerings of integrated logistics solutions.