Technical/TSA Process
Technical Skills Assessment (TSA)
The TSA is a 40-50 minute table-top simulated flight exercise. Treat it like a real flight. You will be evaluated on your briefing, callouts, QRH usage, and decision making during non-normal situations.
Assessment Flow
1. Pre-Departure
Review airfield, SID, weather & NOTAMS. Provide a Captain’s brief.
2. Takeoff & Cruise
Perform takeoff callouts. Address an enroute issue using iPad/QRH.
3. Approach & Missed
Brief the approach. Expect a Go-Around due to a situational factor.
How to Prepare
We have created the UAL Ground School to prepare you. Complete all lessons, quizzes, and videos. Know your callouts without hesitation.
Candidate Feedback
"For the technical, it was a non-threatening chair flight with a United Capt. You pick a number (1-4) that determines the scenario. The Capt provided basic info and gave me 3-5 min to look things over. Know the call-outs cold. They show you flight profile diagrams with nothing filled in."
"Flight was from IAH to PHX w/missed approach divert due to airport closure with 6500# of gas. Dispatch gave me alternates. If you can explain logically why you chose a field to divert into there’s no truly wrong answer."
"Briefed real time wx, NOTAMS, taxi, SID. Ran through takeoff Callouts. Enroute had door unlocked light. Ran QRH and proceeded. Briefed arrival and approach. Bomb threat at airport so had to divert."
"If you're not a frequent user of Jepp Plates, study them. Know where to find available runway lengths (behind the taxi diagram). Know the difference between flyover points vs turn early points."